Global server transfer: prepare before you move

Official transfer dates, regional hours, Quna costs and a pre-transfer checklist.

Before you apply · 7 checks

Preparation only. Ticking boxes does not test your account or submit a transfer; checks reset when this page reloads.

NC · Server Transfer Products · updated October 13 ↗

NC · Server Transfer Q&A · updated October 13 ↗

Dates & regional hours

01 · Early Access servers

After Oct 13 PDT / Oct 14 CEST maintenance → before Oct 20 PDT / Oct 21 CEST maintenance.

02 · Launch servers

After Oct 20 PDT / Oct 21 CEST maintenance → before Oct 27 PDT / Oct 28 CET maintenance.

Daily application windows by server region

Only within the matching server-type period. “+1” means the next calendar day in that time column. Asia’s 20:00 window crosses midnight; its 02:00 window is a separate early-morning window.

North America East

PDT (UTC−07:00)
09:00–13:00 / 15:00–19:00
European column as published
18:00–22:00 / +1 00:00–04:00 CEST/CET*

North America West

PDT (UTC−07:00)
09:00–13:00 / 15:00–19:00
European column as published
18:00–22:00 / +1 00:00–04:00 CEST/CET*

Europe

PDT (UTC−07:00)
03:00–07:00 / 09:00–13:00
European column as published
12:00–16:00 / 18:00–22:00 CEST/CET*

South America

PDT (UTC−07:00)
09:00–13:00 / 15:00–19:00
European column as published
18:00–22:00 / +1 00:00–04:00 CEST/CET*

Asia

PDT (UTC−07:00)
20:00–+1 00:00 / 02:00–06:00
European column as published
05:00–09:00 / 11:00–15:00 CEST/CET*

* The notices reuse the same European clock times under CEST/CET. These equal PDT+9 in CEST, but CET is PDT+8. The Q&A labels South America’s column CEST; Products labels it CEST/CET. Use the printed PDT schedule for comparison and recheck NC/client instructions for dates after the European clock change; no unverified CET hours are asserted here.

NC · Server Transfer Q&A · updated October 13 ↗

NC · Server Transfer Products · updated October 13 ↗

NC · October 13/14 game maintenance ↗

Cost & character slots

Base transfer · 0 Quna

Once per account across the whole transfer event, not once per character or per week.

Each moving character · 0 Quna

No fixed character-count cap, but destination slots and eligibility constrain your selection.

Each extra slot · 1,000 Quna

Origin character-slot expansions stay at origin. Available destination slots determine the fee.

6 characters → 4 empty slots → 2 new slots → 2,000 Quna

With enough empty slots, total transfer cost is 0 Quna. Otherwise: max(0, moving characters − empty destination slots) × 1,000 Quna, only if those slots can still be expanded. This is a Quna cost, not a quoted USD price.

NC · Server Transfer Products · updated October 13 ↗

Storage & currency

Server StorageContents stay here
Inventory / Character StorageMove items and Kina here first
DestinationMoves with the character

Character Storage

Items and purchased storage expansion slots move with that character.

Server Storage

Items and stored Kina do not move. Only expansion records carry over, using the larger of the two servers’ expanded storage-slot counts.

Kina / Abyss Points

Kina in the moving character’s inventory/Character Storage moves in full. Products also marks Abyss Points and Kina/Abyss Point daily earnings as transferred.

Quna / Mileage

The origin-server balances move in full and add to destination balances. They are moved, not copied for characters left behind.

Membership / Daeva Pass

Membership combines at destination and is removed from origin. Daeva Pass retains its existing progress.

NC · Server Transfer Q&A · updated October 13 ↗

NC · Server Transfer Products · updated October 13 ↗

Pets & shared progress

Pets, Genus Crystals and skins

Merge at destination; removed at origin. Characters staying at origin can no longer equip the moved pets/skins. Pet level, collection level/rewards also carry over.

Genus Insight choice

Choose origin or destination progress, not a sum of both. If you already have a destination character, compare both before choosing. Origin Genus Insight resets whichever you choose.

Duplicate shop purchases

A duplicate Special Pet gives a Pet Reward Ticket; duplicate non-customizable decorative skins give a Skin (Single) Reward Ticket. Pass Shop duplicates of those types refund Pass Coins.

Pet tickets: request a refund through Customer Support. Skin (Single) tickets: exchange for the Shop’s 300 Quna item. Products gives expiry at Nov 24 PST / Nov 25 CET maintenance; Q&A instead labels November CEST. Confirm the deadline with NC; neither ticket works after expiry.

English Global names are retained where a Korean client equivalent is not verified. This is not the KR/TW transfer policy.

NC · Server Transfer Q&A · updated October 13 ↗

NC · Server Transfer Products · updated October 13 ↗

Dungeon rewards & after arrival

Dungeon reward progress is retained

Remaining Cube reward claims and attempts left until guaranteed rewards move, including Expeditions and Transcendence. A move is not a fresh reward allowance.

Character content usage moves

Abyss time, Spacetime Rift time, Abyss Corridor usage and related reward counts carry over. Corridor access still requires destination-server capture.

Server-wide reward progress

Daily Dungeons, Shugo Festival and Dimensional Invasion progress transfers. The Q&A says origin-server reward progress also stays unchanged; do not infer duplicate rewards.

Missions, rankings and shop limits

Season missions/claim history and Supply Requests carry over. Season rank points move and are removed at origin. Character purchase counts carry over; server-limited Coin Shop counts use the higher server count, so transfer does not restore purchases.

During the transfer period, the Q&A says Wind Breeze Merchants’ Soul Crystals and Instant Clear Tickets (Server) shift to equivalent quantities through Substance Morph; Odyle Energy purchase limits change from server-based to character-based. Check your current client before buying.

After transfer: choose a new name (all moving characters get a temporary name, even without a collision). Friends/Blocked lists persist. Transfer processing logs the account out and blocks login until completion; NC lists a minimum of one minute with possible longer queues or temporary restrictions.

NC · Server Transfer Q&A · updated October 13 ↗

NC · Server Transfer Products · updated October 13 ↗

Official sources & review notes

NC notices were published October 9 and the transfer notices show an October 13 revision. Recheck these links before an irreversible request. The supplied Steam article URL did not expose a readable body during review; the official Steam feed corroborated both transfer notices.

NC · Server Transfer Q&A · updated October 13 ↗

NC · Server Transfer Products · updated October 13 ↗

NC · October 13/14 game maintenance ↗

Steam · official announcement feed ↗